Housing Access Coordinator Customer Service (Work From Home)

Customer service
Posted 1 year ago

We are seeking a Customer Service Professional/ Housing Access Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving housing access issues. A large percentage of your clients will be in the centralized metro areas around South Minneapolis, North Minneapolis etc , and possibly a small number allocated from St Paul. There is a monthly Mileage Reimbursement Program for every employee.

The Housing Access Coordinator will provide individual support, facilitation, advocacy, and housing access services to people who have disabilities. The primary role of the Housing Access Coordinator is to assist people in moving to a home or apartment of their own, in the community.

Employees are expected to demonstrate competence in the areas of communication (written & verbal), problem solving, flexibility, job knowledge in social services, time management, interpersonal relations, ethics, and communication skills.

The Housing Access Coordinator is required to work independently with consumers in their homes and in the community.You will seek and locate suitable, affordable, accessible housing

Have a reliable vehicle and be comfortable transporting people to view apartments or private households when necessary.
Assists participants with person-centered planning related to housing/moving.
Accompanies participants as they are looking for housing.
Assists participants in reviewing and completing rental applications and lease agreements.
Meets and negotiates with landlords and property staff.
Assists participants in developing household budgets.
Assists participants in locating resources for furnishing their home.
Complete intake and follow up meeting with participants.

You should be able to work from home. You will be provided with the following tools and equipment:
Mobile/ Cell Phone

Pay $15 per hour
Work hours 8.00 am -5.00 pm

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