Hiring a bad employee compromises your success; Keeping a bad employee compromises your survival. If you don’t want to be potential roadkill on the highway to lasting success, you have to protect your investment in people- as a company.
Some employers fail to understand that if an employee is failing, so is the employer – in many cases. Here is a disturbing scenario we see from time to time. ‘Company ABC’ hires ‘Sam’. Then after a period of low performance, eventually fires ‘Sam’. Then ‘Sam’ is hired back by the same company and a short while later, ‘Sam’ is suspended for performance/ compliance related issues and then days later, ‘Sam’ is back at work again.
You have complaints from customers to prove that ‘Sam’ is a problem employee as well as complaints from colleagues and management showing insubordination, lack of team spirit, bad communication skills and bad decision-making habits. ‘Sam’ has been suspended from work a couple of times for unprofessional behavior at work and on several occasions, has disregarded basic rules and company policy. He lacks accountability, is reluctant to accept faults when confronted and is quick to blame others for lapse in judgement or low performance. He shows anti-social tendencies during phone conversations and face-to-face encounters with clients and colleagues that are usually observed to be impolite and unprofessional, yet you convince yourself that keeping him is better than finding a replacement.
This self-imposed recruitment error affects businesses in more ways that many realize. Performance and morale of existing employees will be affected, customer relations will be affected, and repeat business may decline – directly affecting your profits. You also lose the confidence and trust of team members and customers who observe your inability to take action against a bad employee and consider you incapable of making other necessary but difficult business decisions.
Protect your good employees, protect your customers but more importantly, protect your business by holding employees accountable especially those who consistently face several levels of disciplinary action. Reward those who are great team builders and ambassadors for your business. Re-consider any decision to hang on to bad employees for too long. Here are some issues to consider if you do have a bad employee:
Good luck in building and growing your dream team!
Brand Leverage is a Brand and Talent management company. Find out more about us at www.brandleverageusa.com or contact us on 763 347 0122